Our services
Comfort and hospitality in the center of Milan
At Best Western Hotel City you’ll receive an attentive welcome and efficient service, tailored to each guest.
The hotel staff is available 24/7 to assist you throughout your stay and with any needs you may have.
At the reception, we’ll be happy to offer helpful advice on getting around the city, booking exhibitions and museums, suggesting selected restaurants for a pleasant evening just a few steps from the hotel.
24/7
free throughout the hotel
upon request
upon request
free 24/7
transfers and museums
upon request
to be specified when booking
Parking
For your car, we have a private garage and a partner parking lot 300 meters from the hotel.
The cost ranges from €20 to €30 per day. We recommend checking availability when booking to ensure a reserved parking space.
Contact us in advance to check availability or to add this service to your booking.
Book Crossing
A small selection of books in various languages and travel magazines to browse and exchange during your stay.
Take a seat on the sofas in the lobby or in the armchair in your room, or relax on our rooftop terrace and enjoy a good read!
Fitness
Guests have access to a panoramic elliptical machine and a multifunctional shower for a moment of exercise and relaxation overlooking the city.
The service is free of charge.
Frequently asked questions about Hotel City in Milan
From Malpensa, easily accessible by taking the Malpensa Express train, getting off at Milano Cadorna and taking the M1 subway towards Sesto San Giovanni, getting off at Lima.
From Linate, easily accessible by taking the M4 subway towards San Cristoforo, changing at the San Babila stop and taking the M1 line towards Sesto San Giovanni, getting off at Lima.
From Bergamo Orio al Serio, take the shuttle bus to Milan Central Station, from where the hotel is easily accessible on foot (about 800 meters) or by taking bus 60, getting off at Lima Via Plinio.
From Central Station the hotel can be reached on foot (about 800 meters), by taking the M2 metro towards Gessate/Cologno Nord, changing at the Loreto stop and taking the M1 line towards Bisceglie/Rho Fiera, Lima stop, or by taking bus 60, Lima Via Plinio stop.
The hotel is conveniently located just 50 meters from the Lima M1 metro line, just 4 stops from Piazza Duomo and all major attractions. The city center is easily reachable on foot in about 20 minutes.
Thanks to the Lima M1 metro line, located 50 meters from the hotel entrance, you can reach the Rho Fiera exhibition center in about 30 minutes without changing lines; the MiCo conference center can also be reached by taking the M1 metro line (Amendola stop).
Check-in is possible from 2 pm on the day of arrival and check-out must be done by 12 pm on the day of departure. Early check-in and late check-out can be requested at the time of booking and are subject to availability. This service is available for a fee.
Yes, we have a free luggage storage facility where you can leave your belongings on the day of arrival or departure, so you can make the most of your time exploring the city.
Yes, the reception is open 24/7 to meet all guests' needs.
Yes, the rooms have a minibar with complimentary water and a large safe that can also fit a laptop.
Very often, the room rate includes breakfast. If it's not included, ask to add it upon arrival. The price is €8 per person, per day.
Breakfast is served in our bright breakfast room on the first floor from 7 am to 10 am. Leaving early? Book an early breakfast box at reception, a grab-and-go breakfast you can enjoy whenever you like.
Yes, we have a hot beverage vending machine in the lobby, free for our guests. Drinks can be consumed in the lobby or on our panoramic terrace on the eighth floor.
Yes, the area is full of restaurants, bars and clubs. Ask at the reception, or check out our article Restaurants near Hotel City to discover a selection of restaurants just a few steps from Hotel City.
Yes, pets are welcome — we recommend notifying us at the time of booking so we can assign suitable rooms and provide a pet bed and bowl. We do not charge any supplements and offer free in-room breakfast service, as pets are not allowed in the breakfast room.
Yes, we have private parking spaces at a cost of €20.00 per night in the Piazzale Bacone Private Parking lot (100 meters away) or at our partner Garage Tadino for €30.00 per night (150 meters away). In both cases, we recommend booking. Upon arrival, you can temporarily park in the designated space on Corso Buenos Aires in front of our entrance to leave your luggage at reception and receive directions to the parking lots.
Yes, we have several triple rooms with balconies overlooking Corso Buenos Aires, one of which has a bunk bed and can accommodate a family with two children. We recommend contacting us directly for the best options.
Yes, free Wi-Fi is available in all rooms and throughout the property. Login credentials will be provided upon check-in.
Yes, you can request a paid laundry service. To have your laundry returned by the evening, please bring it to reception by 10 a.m. in the appropriate bag along with the completed form. The hotel also has an ironing board and iron available upon request.
Yes, all interior spaces of the hotel are non-smoking. However, many rooms have a comfortable private balcony where smoking is permitted.